Shipping Policy
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shipping experience.
Processing Time
- Orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- During high order volumes, processing may take longer. If significant delays occur, we will notify you by email.
Shipping Rates & Delivery Times
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Australia (Standard) | 3–7 business days | Flat rate: $9.95 |
| Australia (Express) | 1–3 business days | Flat rate: $14.95 |
| New Zealand | 5–10 business days | Flat rate: $19.95 |
| International | 7–21 business days | Calculated at checkout |
Delivery times are estimates only and may vary depending on location, customs clearance, or postal delays.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your package directly via the carrier’s website.
Shipping Restrictions
- We do not ship to P.O. Boxes or Parcel Lockers.
- Customers are responsible for providing accurate shipping details. We are not liable for orders sent to incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or lost, please contact us at support@rebellecouture.beauty and we will assist you in resolving the issue as quickly as possible.